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For operational consulting and revenue work, typically 2-4 weeks. For concept-to-opening projects, the earlier you involve us, the better—ideally 12+ months before opening.

Where appropriate we work on-site with you and your team. Hospitality operations can't be fixed from spreadsheets. So we're there, on property, to support you when needed to ensure the successful implementation and completion of your project.

Operations and revenue based audits: 3-6 months. Concept-to-opening: 6-12 months depending on project stage and needs. Many clients retain us for ongoing advisory support after the initial engagement. Each project and its timing will be tailored to the actual requirements.

We firstly will spend time to understand the needs, core objectives, opportunities and challenges you are facing. Then depending on project scope, property size, and complexity, we will provide an a la carte approach to estimate a specific pricing for your project.

Yes, we are happy to work under a mutual NDA for all client engagements.

Yes. Please contact us to discuss needs.